Guest Relations Officer
HRSI. Pakistan
Karachi, Pakistan2024-04-16
HRSI. Pakistan
Karachi, Pakistan2024-04-16
The Guest Relations Officer (GRO) plays a crucial role in ensuring exceptional guest experiences and satisfaction in hospitality settings such as hotels, resorts, or event venues. They serve as the primary point of contact for guests, addressing inquiries, resolving issues, and providing assistance to enhance their stay or visit.
Key Responsibilities:
Qualifications:
Skills:
Communication Skills, Guest Management, Guest Relationship,